Our Guarantee

We Guarantee the Quality of Every Item We Sell

At ShopVideoGames.xyz we strive to provide our customers with the best shopping experience.

30 Day Money Back Guarantee

Although we try our best to be accurate in the descriptions of the item's condition, we are only human and will make mistakes. And items break during shipping too. If for any reason you are un-happy with an item, you can return it within 30 days for a refund or replacement if one is available.

A 15% restocking fee will be applied to all items returned that were purchased by mistake or returned for personal reasons. The restocking fee will be deducted from your refund amount.

If you receive a pre-paid return label, we will deduct return shipping costs from your refund if the item works when it is received.

What to do if You Need to Return an Item

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