FAQs

Frequently Asked Questions

Is ShopVideoGames.xyz a Reputable Place to Buy Games?

We have been in business selling video games since 2004. We strive to offer great products at a reasonable price. Most importantly our customers agree. 

 

What is ShopVideoGames.xyz return policy?

Every purchase is 100% satisfaction guaranteed. If you are not satisfied with a purchase you can return the item within 30 days for a refund or exchange. Visit our Guarantee page for more information. 

A 15% restocking fee will be applied to all items returned that were purchased by mistake or returned for personal reasons. The restocking fee will be deducted from your refund amount. 

To start a return, please login into your account.

 

What is ShopVideoGames.xyz privacy policy?

ShopVideoGames.xyz respects your privacy and will never rent, sell, lease, or distribute your personal information or buying behavior to a 3rd-party. Please read the full privacy policy.

 

What payment types does ShopVideoGames.xyz accept?

ShopVideoGames.xyz accepts secure payments via credit card, Bitcoin and PayPal.

 

Does ShopVideoGames.xyz ship internationally?

Yes. We ship to over 90 countries worldwide.

Please read the full shipping policy.

 

How long will my order take to arrive?

Please read the full shipping policy for information regarding this.

 

How much does shipping cost? 

USA: Shipping is free for all shipments within the USA. 

Canada: Shipping is free for all shipments in Canada.

International: Shipping is free for all shipments international.

Please read the full shipping policy.

All customs and taxes are the responsibility of the buyer.

They are not included in the cost of shipping on our site.